When you're part of the team at Thermo Fisher Scientific, you will do important work, like helping customers in finding cures for cancer, protecting the environment, or making sure our food is safe. Your work will have real-world impact, and you will be supported in achieving your career goals.
Location/Division Specific Information
US Remote (Pittsburgh) / Corporate Accounts
How will you make an impact?
The Corporate Accounts Sales Enablement Manager will help define, lead, and implement the Corporate Accounts SFDC strategy to elevate platform utilization and drive impact to be commensurate with our team's ambition. This role will be focused on developing a strategy to convert our Partnership Account Plans from Excel to SFDC, to include having a clear project plan and accountability for execution, training, and adoption. This role will report directly to our Director of Sales Operations & Customer Experience. The ideal candidate will have strong business acumen and commercial orientation with a passion to understand, develop, improve, and streamline sales data and processes to better guide teams in setting and executing strategies.
What will you do?
Lead the Strategy Development of Corporate Account SFDC instance
Develop a conversion and implementation strategy to integrate Partnership Account Plans into SFDC- Salesforce CRM
Collaborate with Corporate Account leaders, IT and divisional partners to build robust SFDC strategic roadmap focused on enhanced collaboration, data insight integration, standard work enablement.
Serve as product owner for all development and enhancement plans.
Develop, manage, and enforce master data management strategy and governance.
Continually evaluate and make recommendations on new SFDC-related technologies to support commercial priorities.
Drive Commercial Enablement through adoption and optimization of SFDC platform.
Develop dashboards and reporting tools that provide actionable insights for team, with initial priority focus on the Global Biotech Segment team.
Work with divisions to benchmark, share best practices, and potential for integrated alignment.
Establish dynamic feedback process with team to ensure strong bank of improvement suggestions.
Implement maintenance of business enhancements.
Establish and document user and system requirements, processes, and standard procedures.
Establish and share best practices to support adoption and impact.
Provide on-going Training & Support to ensure maximum impact for our Commercial Team and Leaders
Develop and deliver relevant, impactful training.
Provide day-to-day end user support of SFDC application to all levels of the organization.
Leverage dashboards to evaluate training impact and adoption.
Provide updates to Operations, Segment Leadership as a mechanism for continual improvement.
How will you get here?
5-10 years of designing, improving sales automation tools.
Extensively used and managed ~~~
Proven ability to assess technology needs, design, and roll out to a large user group with high engagement.
Experience with training on new technology.
Experience integrating technology solution with SFDC a plus.
Knowledge, Skills, Abilities
Strong commercial orientation with a passion to understand, develop, improve, and streamline sales tools to better guide sales teams in setting selling strategies.
Strong leadership skills, experience with organization change management is strongly desired.
Exceptional project management skills with proven ability to manage complex projects.
Ability to implement new technologies that support customer success, commercial productivity, and revenue generation.
Intellectually curious with a passion for results, skilled at asking questions for a deeper understanding.
Adept at challenging the status quo to identify organizational needs, investigate, and implement new technologies or processes to support commercial ambition.
Must be able to analyze and interpret data elements and make recommendations for change/improvement.
A team player with a bias for action and driving projects to fruition.
Excellent interpersonal and communication skills (both verbal and written)
Ability to interact professionally with a diverse group including VPs, directors, managers, subject matter experts and end-users.
Technical experience in the following areas is required:
Basic proficiency with Microsoft Excel
Basic proficiency with Microsoft PowerPoint
Basic proficiency with Microsoft Power BI, preferred
Ability to travel up to 25%
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 75,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit ~~~ .
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.