Renewal Account Manager
Ensure that the customer is satisfied with company projects and services. Work with Sales Account Manager and oversee daily relationship with client. Ensure that schedules and budgets are met according to contractual agreements. Work with client to cultivate future projects and qualify new opportunities. Consult with other team members (project management/services/support/customer care) to be sure mutual goals are met. You will report to the Senior Manager of Inside Sales.
Organizations and governments around the world may have different priorities and transformation initiatives, but one thing in common is that all are faced with growing risk, advanced threats, and complex environments. Today, cybersecurity strategies are critical to long-term success, and McAfee Enterprise is here to provide the industry's only comprehensive, proactive, cloud security platform. Our technology is designed to protect the people, hybrid infrastructure, IP, and reputation of your business through our actionable threat intelligence and world-class solutions. With a cloud-native portfolio that spans from device to cloud edge and multi-cloud, you can stay ahead of threats by predicting, preventing, detecting, and correcting them. Backed by our 30+ year history, you can trust that we have the focus, experience and expertise needed to continually innovate, and are committed to help you protect what matters most.
About the Role:
You will partner with Field Sales to promote renewal strategy and manage or support the renewal process across your assigned account territory in the Federal Government space
You will manage renewal and expansion of assigned accounts, managing the process from account review to deal close
Develop a understanding of McAfee products, GTM and pricing strategies
You will attain quarterly bookings targets and overall renewal and expansion metrics
Analyze account KPIs to determine health of low touch accounts and identify opportunities for expansion/upgrade
Research contracts and product entitlements to ensure quotes are relevant, accurate, and support co-terming
Develop a positive and productive relationship with clients, working with them throughout the procurement process
Work with our teams (finance, legal, deal desk, sales leadership, support, and client success) to encourage deal closure and delivery of client value
Adapt and evolve process and playbooks to maximize renewal and expansion revenue and reduce sales cycle friction
Manage opportunities in Salesforce, and own discussions around forecast and pipeline Participate in strategy and planning discussions with new business counterparts
You will have 2+ years of experience selling software to resellers into federal government accounts
You will understand SaaS usage metrics
Mission-driven with an empathetic approach who takes ownership for delivering customer value and satisfaction
You will have experince with federal government procurment
Familiarity with contracts and terms of service
Experience negotiating and closing multi-year deals
You will have experience in direct and partner sales models
You will have expereince with a CRM - Salesforce etc.
Company Benefits and Perks:
We work hard to embrace diversity and inclusion and encourage everyone at McAfee Enterprise to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.
Pension and Retirement Plans
Medical, Dental and Vision Coverage
Paid Time Off
Paid Parental Leave
Support for Community Involvement
We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
Organizations and governments around the world may have different priorities and transformation initiatives, but one thing in common is that all are faced with growing risk, advanced threats, and complex environments. Today, the cybersecurity strategies you have in place are critical to your businesses long-term success.
McAfee Enterprise is here to provide the industry's only comprehensive, proactive, cloud security platform. Our technology is designed to protect the people, hybrid infrastructure, IP, and reputation of your business through our actionable threat intelligence and world-class solutions. With a cloud-native portfolio that spans from Endpoint security (EPP, EDR, XDR), to SASE security (CASB, NG-SWG, Unified DLP, RBI, Private Access), to multi-cloud infrastructure security (CNAPP), we have what you need to help you stay ahead of threats by predicting, preventing, detecting, and correcting them.
Your business needs and desired outcomes matter to us, and as one of the few cloud cybersecurity providers in the industry, we pride ourselves on being an open platform with strong technology and value-added services partnerships to allow you to customize solutions to fit your specific needs. Over 140 partners have integrated their solutions into our platform via MVISION Marketplace, enabling automation and orchestration of various security controls from within a unified security management environment.
Backed by our 30+ year history, 1,800+ security patents, and quality solutions, you can trust that we have the focus, experience and expertise needed to continually innovate to provide you best-in-class security. This innovation has been formally recognized by analysts and other third parties - for both completeness of vision and quality of execution. In the last twelve months, we've received industry-leading recognition from Gartner and Forrester; highest threat efficacy rating from MITRE, AVTEST, MIERCOM and SE Labs; and top awards from CRN, InfoSec, and more thanks to our deep knowledge, rich insights, and best-in-class threat intelligence. 86% of the Fortune 100, 78% of the Fortune 500 and 86% of the world's largest banks choose and trust us; and we hope you will too.
Together with our partners, we are committed to help you protect what matters most. McAfee Enterprise - the industry's leading cloud-native, holistic security provider.