The IT Program Manager oversees various system projects and/or products of a highly complex nature as well as supporting multiple Agile teams in a fast-paced environment. The Senior IT Project Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
The IT Program Manager assembles and leads project and/or product team, identifies appropriate resources needed, and develops schedules to ensure timely completion of projects. Often actively manages stakeholder partnerships and mitigates risks. Familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. When managing programs, oversees the interdependencies and integration of interrelated projects, and sets strategies and leads program execution to deliver longer term business value. Contribute and support quarterly planning, facilitating Scrum of Scrums, Program Sync ups, roadmap and OKR updates. Can possess specialized knowledge of Software Development Life Cycle (SDLC - Agile /SAFE) and Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments. Help champion the Agile transformation in the program.
Bachelor's degree in Business, Information Technology or a related field
6 or more years of technical experience
Demonstrated experience in technical product selection, technical design and practical implementation of IT solutions
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
Master's Degree in Business Administration
Experience working in Information Technology, Identity Access Management or a related field
At least 3 years in project management
At least 2 years working in an Agile environment
SAFe, Agile, Six Sigma and/or Project Management Institute certification
Experience in the health solutions industry
Scheduled Weekly Hours