• Senior Manager, Data Center Infrastructure Management (DCIM)

    Quality Technology Services, LLC Ashburn, VA 20147

    Job #1836236435

  • QTS Data Centers is seeking a Senior Manager, Data Center Infrastructure Management (DCIM) to work in our one of our mega data center campus locations. Ideally our Suwanee, GA/Atlanta, GA location. Quality Technology Services (QTS) is a leading provider of data center solutions across a diverse footprint spanning more than 7 million square feet of QTS Mega Data Centers throughout North America and Europe.


    The Sr. Manager, Data Center Infrastructure Management (DCIM) leads a team of engineers responsible for the management and administration of the Electric Power Monitoring Systems (EPMS) and Building Management Systems (BMS). This role requires a strategic thinker with keen planning skills and the ability to lead through influence. The ideal candidate will have a background in electrical and mechanical systems and possess knowledge of large scale data centers (or similar environments) with a strong process-driven orientation.

    RESPONSIBILITIES, other duties may be assigned.

    • Schedules deployment resources to meet QTS-established schedules

    • Institutes and ensures adherence to Quality Assurance (QA) policies and procedures

    • Institutes and maintains Standard Operating Procedures (SOPs) for the deployment of services according to QTS's product catalog or industry best practices

    • Ensures that the DCIM Engineering team is trained on the most up-to-date versions of SOPs and job-specific requirements so that service enablement can be accomplished in an effective, timely, and cost-effective manner

    • Monitors and reviews the deployment of services, to minimize unplanned downtime, anticipate and solve problems in a timely manner, and to identify opportunities for improvement

    • Analyzes data, prepares reports, and makes recommendations for improving time to project completion

    • Initiates and carries out projects that improve efficiency and/or reduce operating costs

    • Tracks, analyzes and improves key parameters such as time to deploy, resource utilization, deployment cost, etc.

    • Assists with the development of operational budgets and monitors actual expenses to ensure they fall within budgets

    • Performs administrative tasks such as approving proposals, expenditures, enforcing policies and performance management of DCIM Engineers

    • Champion the effort of change by training and supporting regional DCIM Engineers on BMS/EPMS applications

    • Provide strategic leadership for the DCIM platform to implement enterprise BMS/EPMS standards at the site level

    • Develop BMS/EPMS standards for system topology, graphics and functionality between multiple vendors and multiple sites

    • Lead/direct vendors via Scope of Work and Requests for Proposals/information documents.

    • Implement corporate policies, procedures, and standards to maximize the performance of systems, applications and networks




    • BS in Electrical Engineering, Engineering Technology, or other related Engineering degrees or equivalent professional experience

    • Ten or more years of progressive experience with critical monitoring/control systems and support for critical facilities

    • Three or more years of management/supervisory experience leading engineering or critical operations teams

    • Proficient knowledge and experience with BMS and building EPMS systems

    • Familiarity with power distribution systems in a data center environment or similar critical systems environment


    • Prior experiencing working in a data center environment

    • Familiarity with Aveva WonderWare

    • Knowledge of BAS/BMS systems, ALC, Andover, Tridium, Delta Controls or others

    • Understanding of network implementation

    • Five or more years of experience with various Industrial Control Programmable Logic Controllers (PLC) such as Allen Bradley, Schneider Siemens, etc.

    • Experience performing commissioning, qualification & change control activities related to BMS including but not limited to HVAC, chiller plants, domestic and process water systems, building automation systems, etc.

    • Ability to read, interpret, and produce engineering documents that may include: Control Drawings, Sequence of Operations, Bill of Materials, Graphical User, Interface requirements, and Functional Specifications

    • Understanding of basic power calculations on single and 3-phase circuits, electrical diagrams, control diagrams


    • Proven ability to manage multiple projects simultaneously while maintaining schedule and scope

    • Excellent client-facing and internal communication skills

    • Solid organizational skills including attention to detail and multi-tasking skills

    • Self-starter and quick learner who understands and can adapt to existing software application and computing infrastructures

    We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

    The EEO is the Law poster and its supplement are available here:

    "EEO is the Law" Poster (~~~) ;

    "EEO is the Law" Poster Supplement (~~~) .

    The pay transparency policy is available here:

    Pay Transparency Nondiscrimination Poster-Formatted (~~~)

    QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ~~~ and let us know the nature of your request and your contact information.

    Technology continues to redefine the digital economy. The IT infrastructure requirements of companies across nearly every industry are constantly evolving. However, one theme has remained constant, data center requirements, the core infrastructure underlying the digital economy, continue to accelerate. As one of the leading data center providers in the industry, QTS is entrusted with providing world-class data center solutions to enterprises, government agencies and the largest and fastest growing technology companies in the world.

    Through innovation and technology, QTS has redefined data center solutions. At QTS, our people are empowered to provide expertise, technology capability and infrastructure for IT decision makers in complex, high-pressure environments. The power of QTS' innovation happens when smart, creative people collaborate around a common goal to create solutions to complex IT requirements.

    At QTS, we are ready to support the ongoing digital transformation of the global economy. And we'd like to invite you to join us.