• VP, Extension Operations

    Audacy Washington, DC 20080

    Job #1969941834

  • Overview

    Audacy is seeking a senior operations executive to lead the team of product/sales operations professionals responsible for fulfilling Digital Marketing Solutions (DMS) campaigns across Search, Social, Email, OTT/Video and Reach/Programmatic Extension. This role will report into the SVP, Digital Revenue Operations and will work alongside Ops leadership in Ad Operations, Key Accounts and Customer Success to ensure flawless execution and maximum performance of digital campaigns. This role will work in lock-step with DMS Sales and Ad Product Leaders to define quarterly objectives, standardize business reporting, and to ensure a process for constant communication and feedback.

    The VP Extension Operations will be responsible for Product Operations teams. The Product Operations teams fulfillclient campaigns across a variety of extension vendors and platforms.

    This leader is experienced with establishing process and problem-solving capabilities. The VP Extension Operations will also provide input on client facing performance dashboard for all digital related campaigns. VP, Extension Operations will manage best in class ongoing relationships with our partners.

    Audacy offers full time employees with a comprehensive benefits package to include: health care coordinator, medical, dental, vision, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, vacation, personal, parental, volunteer), 401(k) retirement plan, discounted employee stock purchase, student loan payment assistance program, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.

    Responsibilities

    What You'll Do:

    • Leads the ongoing relationship with partners in conjunction with the Product Ops leads

    • Manages fulfillment ops process per team to maximize team productivity, accuracy and customer success

    • Supervises and provides direction to Product Operation teams

    • Be first line of communication for escalations with markets and/or partnerships

    • Reviews, analyzes and recommends changes needed in company process and strategy to higher management that directly impacts sales execution

    • Works closely with Product, Sales Leadership, Operations teams on projects for company priorities

    • Hire, Train and onboard Product Operations team as needed

    • Additional duties as assigned

    Qualifications

    More About You:

    Required & Preferred:

    • At least 5 years of experience managing a digital fulfillment team either at a media company or an agency

    • A thorough understanding across Digital marketing services and capabilities

    • Digital Agency experience a plus

    • Proactively identify bottlenecks in the sales process and seeks ways to reduce friction so the sales process can run smoother and faster

    • Increase sales productivity by simplifying process and implement sales automation tools

    • Drive tactical planning throughout all levels of the organization closest to the customer

    • Experience with Performance/Reporting Tracking Software

    • Experience with Workflow Management Software

    • Comfortable presenting to and interacting to large groups and senior management

    • Demonstrated ability to work in a team environment with dynamic priorities and time pressures

    • Ability to successfully collaborate with key agency partners and teams

    Position reports to the SVP of Revenue Operations

    Position open to all Audacy markets.

    Vaccination Requirements

    To help promote and ensure the safety of all of our employees and the communities we serve, we require all incoming employees to be fully vaccinated against the coronavirus. If hired, you will be required to provide proof of vaccination, which will be kept confidential. If you are not vaccinated, or partially vaccinated currently, but willing to become fully vaccinated, we invite you to still apply.

    Audacy is committed to providing a safe and inclusive work environment for all and we recognize that some individuals may have a sincerely held religious belief as it pertains to the practice of immunization or a medical disability which may prevent them from becoming vaccinated. Individuals who cannot be fully vaccinated due to a sincere religious belief or medical disability may request an accommodation. We request that you refrain from discussing religious beliefs or medical conditions during the interview process. If you believe you need an accommodation, you will have an opportunity to submit your request during the interview process. All requests for accommodation will remain confidential and reviewed by selected individuals within the HR department. We cannot guarantee that all requests for accommodation will be granted. Please refer to our EEO policy and statement below.

    About Us

    Audacy, Inc. (NYSE: AUD) is a scaled, multi-platform audio content and entertainment company with the country's best radio broadcasting group, a leader in virtually every segment of audio, and America's #1 creator of original, premium audio. Audacy engages over 170 million consumers each month, bringing people together around the news, sports, podcasts and music that matter to them. Learn more at ~~~ , Facebook (Audacy Corp) and Twitter (@AudacyCorp).

    EEO

    Audacy is an Equal Opportunity and Affirmative Action Employer. Audacy affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Audacy, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call ~~~. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.

    Job Locations USA-PA-Philadelphia | USA-NY-New York | USA-CA-Los Angeles | USA-DC-Washington | USA-TX-Houston

    ID 2021-3867

    Category Digital

    Type Regular

    Telecommute Yes