Branch Administrator (Office Manager) - Commercial Landscaping

COMPANY OVERVIEW:

Who We Are

At The Landscape Partners, we understand that providing excellent customer service is only part of what exemplifies an exceptional company. That's why we offer superior commercial landscape services and take the time to create outstanding client relationships. These relationships enhance the customer experience as we become valued members of your team. As part of the Aspen Grove Landscape Companies, we offer a local company's expertise and personal touch, coupled with a national organization's support and vast resources.

More importantly, we'll take the stress out of managing your landscape- and go above and beyond your expectations to win your trust.

Our use of current technology and state-of-the-art equipment, plus our commitment to technical training for all employees, ensures that our clients receive outstanding landscaping and superior customer service. We provide complete landscape management programs, including landscape maintenance, irrigation management, plant and turf healthcare services, enhancements, and construction.

Our Mission

Our mission is to deliver excellent quality, great service, and great value. We back that up daily with our PROMISE, which ensures that we create true partnerships with our customers and helps us "leave the world a little better than we found it."

Our Values

• Quality - The ability to understand our customers and staff's needs and expectations and to continuously provide services that satisfy those needs and exceed expectations.

• Integrity - To achieve the highest standards of integrity in all the services we deliver to customers. To provide a culture based on integrity and a continuous improvement process, enabling employees to achieve personal and career goals.

• Communication - Nurturing relationships with our customers year after year, delivering services with honesty, loyalty, and good old-fashioned hard work.

COMPENSATION & BENEFITS

• Competitive Salary ($50,000 - $65,000 Per Year)

• Company Cell Phone & Laptop

• Comprehensive Benefits (Medical, Dental, Vision)

• Life Insurance

• 401(k) Match

• PTO

• Paid Holidays

• Paid Training & Development

POSITION SUMMARY:

The Branch Administrator position reports directly to the local Branch Manager with a dotted line to the Area Controller of Aspen Grove. This role coordinates and executes administrative functions required within their assigned branch(es), including AR Invoicing, AP Processing, Payroll & Mobile Time Entry support and submission, sales support and reporting, HR Onboarding Compliance, and general office administrative tasks as assigned. This position requires interacting professionally and efficiently with external customers and internal personnel.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Reviews and verifies all purchase orders, statements, and invoices to prepare payments.

• Submits documentation to set up new vendors as needed.

• Submits all invoices to Accounts Payable with proper GL coding to ensure payment.

• Oversees Accounts Receivables and collections.

• Review organizational billing practices to ensure invoice accuracy.

• Export timesheets from Aspire and submit them for processing.

• Processes MTE payroll for non-field personnel.

• Performs payroll adjustments and researches payroll issues.

• Provides operational reports to management as needed.

• Provides administrative support to human resources functions, including onboarding (employment processing and drug testing), compensation, garnishments, workers' compensation claims, and maintaining employee records.

• Manages office inventory.

• Answers office phone calls and assists or redirects the calls as needed.

• Other tasks as assigned.

EDUCATION & EXPERIENCE QUALIFICATIONS:

• High School degree required. An Associate or Bachelor's degree is desirable.

• 5 + years of branch administrative experience in the landscaping industry or related field.

• 1 - 2 years of experience using Aspire Software preferred.

SKILLS & ABILITIES QUALIFICATIONS:

• Formal experience and training in-office procedures and use of office equipment.

• Excellent data entry skills and highly proficient in Microsoft Word, Excel, and PowerPoint.

• Self-motivated and a professional attitude.

• Ability to communicate accurately and clearly both orally and in writing.

• Superior organizational skills with a focus on detail and accuracy are required.

• Excellent problem-solving skills and critical thinking capabilities.

• We have proven confidentiality and high ethical standards.

• Strong initiative, with the ability to stay focused and proactive while working independently.

• Must be customer service-oriented with strong interpersonal skills.

• Experience with Aspire business software is a plus.

• Must be able to work full schedule at the branch office location.

PHYSICAL REQUIREMENTS:

Rarely: Crawling, climbing on/off truck, climbing poles, gripping, color vision, pushing, pulling, climbing ladders, balancing, lifting up to 50 lbs.

Occasionally: Kneeling, squatting, sense of touch, manual dexterity, lifting over 10 lbs. to 50 lbs.

Frequently: Standing, walking, stooping, climbing stairs.

Continuously: Sitting, body twisting, speaking clearly, seeing distant, seeing, reading, hearing, depth perception, lifting up to 10 lbs.

Rarely = less than 10%

Occasionally = up to 33%

Frequently = up to 66%

Continuously = 67% to 100%