Business Office Manager

The Opportunity

As a member of the plant leadership team, the Business Office Manager works directly for the General Manager, with a functional relationship with the Senior Accountant. Works independently and executes independent judgment to provide the right outcome for the facility. The Office Manager onboards hourly and salaried employees, oversees accounting, controlling, and office administration measures, and implements human resources policies and procedures with the support of the Human Resources Leader for the group.

Essential Duties/Responsibilities/Function:

Safety

As a member of the Plant leadership team, work to ensure a culture of safety and respect.

Engage cross-functionally to ensure compliance - may be part of training, record-keeping, audits, and communications of safety.

Accounting & Record Keeping:

Work closely with Senior Accountant to ensure financial data is accurate and timely, including activities such as journal entries, budget preparation, and financial reporting.

Maintain all employee and financial files, according to WestRock regulations. Maintain standards of documentation, record-keeping, and reporting as prescribed by corporate and division policies.

Reconcile accounts payable and accounts receivable to ensure correct amounts have been received and remitted for all material.

Responsible for the preparation and distribution of routine and standardized reports and correspondence.

Assist in month-end closing, which includes journal entries, P&L review, and balance sheet reconciliation.

Ensure appropriate sign-off and review procedures to be SOX compliant.

Administrative Leadership & Support:

Supervise and mentor direct reports by providing ongoing coaching and feedback to enhance independent critical thinking, and execution of scheduling, reporting, and customer service duties.

Assist with customer service, mail processing and distribution, scale, payroll data entry, filing, and record-keeping.

Perform annual performance reviews for direct reports leveraging historical performance data and documentation to support feedback.

Responsible for the preparation and distribution of routine and standardized reports and correspondence.

Workforce planning & support:

Coordinates Human Resources matters for all employees within the facility and provide necessary information to support and resolve issues.

Lead the onboarding process for hourly and salaried employees, including processing background checks, verifying IDs and work eligibility, performing system and payroll setup, and organizing orientation.

Supports hourly recordkeeping systems such as PeopleSoft and Kronos.

Supports Corporate initiatives and the GM to ensure strong communication and site involvement. Includes such things as employee surveys, recognition activities, open enrollment presentations, safety training, and event planning. Maintains communication tools (bulletin boards, Marlin, etc.)

Work closely with corporate or local vendors for placement plant hourly employees or contingent workforce needs.

What You Need to Succeed

Knowledge, Skills, and Abilities:

Ability to coordinate, oversee and monitor the work of clerical and administrative employees; good oral communication and customer service skills; ability to communicate effectively and demonstrate courtesy and tact when interacting with other employees and customers; good organization skills; attention to detail and accuracy; ability to work on multiple administrative tasks; ability to effectively communicate department policies and procedures.

Education and/or Experience:

Required: High school graduation or equivalent with a minimum of 5 years prior office and accounting/booking experience

Required: 3-5 years of supervisory experience managing others

Preferred: AA or BS in Business Administration, Finance, or Accounting

Preferred: 1+ years of manufacturing and production experience

Technical Skills

Required: Intermediate/Advanced computer skills (e.g. Microsoft Office - Excel, Word, Outlook)

Preferred: Accounting software tool (e.g JD Edwards)

Preferred: Experience with inventory/data entry system (e.g AS400)

Work Environment

Work in an office within the plant environment, frequent standing, walking, sitting, occasional heights, outdoor and indoor conditions, exposure to machinery conditions of over 100 degrees Fahrenheit.

What we offer

Corporate culture is based on integrity, respect, accountability, and excellence.

Comprehensive training with numerous learning and development opportunities.

An attractive salary reflects skills, competencies, and potential.

A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work.

WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at ~~~.

WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.