Business Relationship Manager

Business Relationship Manager

We are seeking a dynamic, self-directed, and experienced Business Relationship Manager to act as a strategic interface between the OPPD Technology & Security business unit and one or more business partners to align OPPD priorities with business capability needs and technology resources. The individual will foster strong connections between our Technology & Security business unit and their internal OPPD business partners. The ideal candidate will excel in building and maintaining relationships and provide excellent customer service to increase customer satisfaction. They will have a strong understanding of the assigned business partners strategic needs, and proactively drive results through collaboration and a trusted partnership.

• Relationship Management: Develop and nurture strong, long-term relationships with your key OPPD business partners, understanding their business strategies and processes.

• Strategic Partnership Development: Identify and cultivate strategic relationships with your assigned business partners as well as in technology to help facilitate the development of future roadmaps.

• Technology Roadmaps: Collaborate with the business partners, technical owners, and the Enterprise Architecture team to develop and manage the OPPD technology roadmap.

• Demand Shaping: Strategize with business partners to understand business needs and complete intake for capital project proposals and large O&M projects in conjunction with annual planning.

• Cross Functional Collaboration: Collaborate closely with OPPD teams such as Finance, Supply Chain Management, Enterprise Architecture, Project Management, and various technology teams to ensure your business partners needs are not only met but exceeded.

• Risk Management: Assess and mitigate potential risks to your business partners relationships, proactively identifying issues and implementing solutions to maintain trust and satisfaction.

• Performance Tracking: Develop, monitor, and analyze key performance indicators (KPIs) related to client satisfaction using data-driven insights

Qualifications

Required:

• Bachelor's degree in business, computer science, engineering or technical area or a combination of education and work experience that provides the necessary skills to perform the essential job functions.

• Proven experience in business relationship management or executive account management supporting technology projects and future enhancements.

• Excellent interpersonal and communication skills, with the ability to build rapport and influence stakeholders at all levels in verbal and written communication.

• Strong analytical and problem-solving abilities, with a keen attention to detail.

• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

• Demonstrated strategic thinking, conflict management and negotiation skills to effectively resolve business partner concerns.

• Ability to work in an environment of uncertainty and incomplete information and bring clarity.

• Capable of achieving alignment, setting expectations, and delivering value.

• Ability to break down silos across the organization.

• Competency in tools and basic office programs (Share Point, Power Point, M365, Planview, Miro, Visio, etc.)

Desired:

• Formal Business Relationship Management training and/or certification

Closing Statement

Level - S5

Foundation - $94,112,000

Maximum - $141,168,000

At Omaha Public Power District , we're passionate about three things: power, the people who make it, and the people who rely on it.

WE ARE: Where the Light Starts. OPPD is the 12th-largest public power utility in the U.S., serving over 850,000 people across 5,000 square miles and 13 counties.

WE¿RE COMMITTED TO: Each other and the people we serve. This commitment drives us. We're dedicated to providing our communities with affordable, reliable, and environmentally sensitive energy services today, tomorrow, and well into the future.

OUR JOB: To provide power with a purpose. We have real impact - on people's lives, on the environment, and on the future of energy. We're always looking for bright, capable people who want an opportunity to lead from where you are wherever you are and know that your ideas will be heard. If you want to be a source of real, positive change for the community and the people who live in this region, then working for a company acknowledged for caring about these same things is likely a priority for you as well.

Org Marketing Statement

EOE: Protected Veterans/Disability

How To Apply

Apply online at ~~~ on or before May 30, 2024

Recruiter: Patique Collins - ~~~ #LI-PC

PLEASE NOTE - Your application has not been submitted unless you have applied for a specific requisition. If you have not chosen a specific opening, your application will remain in 'DRAFT' form and will not be viewed by our Human Capital staff.