Credit & Collections Specialist Sr

Credit & Collections Specialist Sr

A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.

Location: This position will take part in Elevance Health's hybrid workforce strategy which includes virtual-based work and some onsite in-person training, meetings, or team activities as needed by the department.

Even though this position is virtual based, our ideal candidate will still live within a reasonable proximity to our 3033 W President George Bush Hwy #100a, Plano, TX 75075 office.

Schedule: Latest start time for this position begins at 7:00AM CST. Specific requirements and expectations for shift start times and end times will be discussed as part of the hiring process.

The Credit & Collections Specialist Sr is responsible for complex collection activities related to past due health insurance premiums and/or past due health insurance claims.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Follows established guidelines, contacts group for the purpose of collecting past due insurance premiums and/or past due health insurance claims.

• Researches validity of past due and/or disputed debt.

• Generates demand letters.

• Prepares reports reflecting status of credit and collection activities for management review.

Minimum Requirements:

• Requires a H.S. diploma or equivalent and a minimum of 2 years of commercial debt collection experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, & Experiences:

• Infusion or specialty experience highly preferred.

• Experience with medical collections both as insurance collections and patient collections.

• Experience with all commercial payors necessary for success.