Director - Lead to Cash - Strategy & Planning

Lead 2 Cash:

Lead 2 Cash (L2C) is an enterprise wide program to reinvent processes to boost NPS, increase sales efficiency, reduce overall costs, improve win rate & cash flow, & build world-class experiences for contractual, transactional, & software value streams. It's our mission to:

• Simplify processes and operating model by increasing collaboration & connecting HP's functions e2e

• Shorten (customer / partner / sales) cycle times vs. industry leading benchmarks

• Collect cash faster and apply a zero-based redesign approach across many e2e processes

• Deliver best-in-class customer & partner experience

• Accelerate our AI agenda by delivering tangible virtual assistants & chatbots to boost operational performance & user experience

Job Summary

As the Director of L2C Strategy & Planning, you will be responsible for designing, implementing, and maintaining the L2C strategic framework, including our Program Mgmt Office, Planning (incl. LTP, Budget and Innovation), Performance Mgmt & KPI's (incl. industry Benchmarking) and our Process and Program Mgmt operating model.

You will also drive our Strategy development, cascading our L2C vision into a cohesive team-level strategy, aligning cross-functional leaders and building it into our joint plan of action.

Key Responsibilities:

• Collaborate with senior leadership to define and execute the Lead 2 Cash strategy , ensuring alignment with overall business objectives; including annual LTP

• Translate high-level vision into actionable plans and initiatives, driving cross-functional collaboration and alignment

• Manage budget allocation and financial forecasting for Lead 2 Cash initiatives, ensuring efficient resource utilization and cost optimization.

• Conduct financial analysis to evaluate the impact of strategic decisions on L2C business case and drive informed recommendations; monitor financial performance against targets, identifying risks and opportunities for course correction.

• Establish and lead a Project Management Office (PMO) strategic framework to oversee the execution across all Lead 2 Cash initiatives, ensuring adherence to timelines and deliverables; monitor project plans and ensure effective resource allocation, driving project success and mitigating risks.

• Define key metrics and performance indicators to measure not only the effectiveness of Lead to Cash initiatives as well as financial targets, goals, and business insights on results and outcomes; managing L2C scorecards & dashboards , incl. narratives & action plans

• Facilitate strategic reviews and planning sessions with senior leadership, synthesizing insights and driving action-oriented outcomes.

• Foster cross-functional collaboration and engagement , serving as a liaison between different departments and teams

• Implement Innovation framework to continuously push the art of the possible, incl. external industry benchmarking and liaison

Education & Experience Recommended

• Four-year or Graduate Degree in Business Administration, Finance, Economics, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 12+ years of job-related and/or management experience, preferably in management consulting, corporate strategy, Sales / Finance / Supply Chain operations leadership, Digital Transformation or a related field.

• Experienced in managing enterprise-wide x-functional transformations

• Broad operational experience (preferably Sales, Finance or Supply Chain Operations), ideally supporting Software, Services and / or Customer & Partner facing

Knowledge & Skills

• Strategic Planning & Implementation - development of strategic plans that reflect the program vision and business case

• Budget Management & Cost Optimization - managing x-functional transformation program budget and establishing program choice points across multiple funding mechanisms

• Program Portfolio Mgmt - managing / coordinating a large portfolio of projects; ensuring an aligned execution plan using / fostering latest agile methodologies

• Innovation Framework - drive towards innovative solution to problems, incl. structured approach to managing innovation

• Vertical and Horizontal Industry Acumen - profound understanding of business dynamics Pan-HP tools and processes, as a basis for informed business decision making; specific focus on services, software and operations

• Execution Management - Collaborates effectively with HP BUs and value chain partners to ensure operational responsiveness to challenges, and alignment with business imperatives. Acts decisively once decision is taken.

• Change Managemen t - Acts as an advocate for innovation and change across the organization; familiar with change behavior & MoC frameworks

• Digital Platforms & Digital Transformation - basic understanding of digital platforms & industry trends; incl. AI/ML as powerful tools to drive operational efficiency

• Data & Analytics - data / tech savvy to utilize latest data & analytics technologies to drive program direction and performance mgmt

• Problem Solving - Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution.

• Leadership - Able to lead effectively in a complex and political environment and deliver results; Able to influence without direct authority; Able to balance between competing priorities and be flexible and creative.

Equal Opportunity Employer (EEO):

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).