Help Desk Analyst I

Description There is a job opening with Robert Half for a Help Desk Analyst in an innovative and fast-paced work environment at a company in the Logistics industry. Are you a creative with a talent for solving both routine and unique problems? Help support field users with a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is based in the Alpharetta, Georgia area and is a long-term contract / contract opportunity.

Key responsibilities

• Deliver IT support for operating systems, productivity software, and a variety of other applications used internally

• Independently investigate and implement solutions to technical issues

• Resolve technical help tickets submitted via phone, email, and walk-ups

• Diagnose recurring technical issues and implement solutions to address the root of the problems Requirements - IT support ticketing system experience highly valued

• Comprehension of basic networking concepts

• Experience installing and configuring operating systems, networked and local printers, and business applications

• Desktop Support experience

• Strong problem solving and analytical skills

• Working knowledge of user administration and bug fixing in a client server environment Technology Doesn't Change the World, People Do.®

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.

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