Home Depot • Atlanta, GA 30309
Job #2686926557
Position Purpose:
The Manager of Operations Strategy will be responsible for developing, managing and driving alignment to one strategic roadmap across the Operations organization. In addition, they will be responsible for developing plans to achieve specific goals and productivity targets that align to the strategy. They will create content and messaging that effectively communicates the strategy to associates and leaders at all levels of the organization to drive clarity. Driving an operating rhythm and internal processes to support the execution of the strategy will be an important key to success.
Key Responsibilities:
Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements.
Manage day to day processes related to their areas of responsibility. Create and maintain project work plans.
Manage issues and roadblocks that arise related to their area of responsibility.
Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot.
Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes.
Maintain knowledge base regarding specific operations and processes within store operations
Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).
Direct Manager/Direct Reports:
Direct and indirect reports typically include 2-5 Business Analysts.
Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others.
Typically procedures for analyzing situations and making conclusions are very diverse.
Typically considers among many different options or procedures when solving problems.
Typically, once given general assignments, determines priorities and defines what should be done and how to do it.
Travel Requirements:
Physical Requirements:
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
Working knowledge of Microsoft Office Suite
Demonstrated ability to collaborate and work effectively with cross-functional teams
Ability to draw accurate conclusions from financial documentation
Demonstrated project management skills
Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences
Excellent written and verbal communication skills
Other (any additional skills that are not listed above):
Experience in corporate or business unit strategy
Demonstrated ability to produce content in a streamlined visual format to deliver a concise message
Minimum Education:
Preferred Education:
Minimum Years of Work Experience:
Preferred Years of Work Experience:
Minimum Leadership Experience:
Preferred Leadership Experience:
Certifications:
Competencies:
Strong business, functional and/or store knowledge for their area of responsibility
Leadership and management experience preferred
Strong operations, retail and/or field experience required
Ability to partner/communicate well with the field/stores
High sense of urgency in responding to field needs
Strong big picture; strategic thinking skills
Strong quantitative skills such as statistics and data analysis.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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