Operations Business Analyst

Description

Job Summary:

Collecting, analyzing, and interpreting data to provide insights and support decision-making across various functional areas within an organization. These professionals play a critical role in driving organizational success by helping to identify opportunities, solve problems, and make informed decisions. They also conduct forecasting and risk assessment to support strategic decision-making and facilitate communication between business units to ensure effective implementation of solutions.

Specialized Solutions: CRST's Specialized Solutions division is the carrier of choice for customers requiring on-site, high-touch, and specialized handling. We manage deliveries for a wide range of products for the tech, communications, electronics, and healthcare industries (and many more). Our experienced drivers safely load, unload, and set up products for consumers and companies.

Location: Onsite at our facility in Fort Wayne, Indiana

Essential Duties and Responsibilities:

• Analyze complex financial and business data, organize and logically express findings/recommendations to management for decision-making purposes.

• Participate and take the lead in cross-functional teams to improve customer satisfaction, reduce costs, improve cycle time, and/or improve process efficiencies.

• Support pricing function with rate comparisons, margin studies, and yield improvement initiatives.

• Assist sales and operations by providing correct data, creating ad hoc reports, and preparing QBR presentations to customers.

• Manage a suite of recurring reports and weekly database refresh to provide management with timely and accurate information about business performance.

Preferred Skills:

• Programing, use of Excel, pivot tables, and formulas etc.

• Complex Problem Solving and Critical Thinking

• Judgement and Decision Making

• Good Time Management

• Active Listening

• Mathematics and Operations Analysis

Compensation: $22-25/hr is the starting pay (Pay Bi-Weekly) *A final amount is dependent on factors including prior relevant experience, knowledge, and location. Typically, selected candidates are hired at a rate between the minimum and midpoint of the range.

The CRST Core Values: Safety at the Core of All We Do - Integrity in Every Decision and Action - Commitment to the Success of Employees, Customers, Agents, Contractors, and Communities.

EEO Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Hiring Notice : Offers of employment are contingent upon successful completion of a background check, drug test, and MVR (if applicable).

Qualifications

Education

Required

• Associates or better

Preferred

• Bachelors or better

• Masters or better