Product Manager

Country:

Canada

Location:

LOC13089: 366 Adelaide Street West, Suite 301 Toronto, ON M5V 1R9

Carrier is the leading global provider of healthy, safe, and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter, and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

The Fire and Security group represents a comprehensive product portfolio to protect buildings, people, and assets. We provide innovative security products that include advanced software and hardware, IP solutions, wireless communications, electronic locking systems, mobile applications, and fire suppression and detection systems.

Access Solutions consists of 4 companies namely LenelS2, BrokerBay, Supra, and Onity. Currently, we are part of Carrier Fire & Security.

BrokerBay is an exciting new product within the Fire and Security business. BrokerBay is an advanced cloud-based ecosystem designed to replace the clunky legacy systems previously used by brokerages across North America. We're on a mission to consolidate, automate, and revolutionize the way brokerages do business from start to finish. As one of the fastest-growing real estate start-ups in Canada, there's no better place to be if you're looking for a dynamic work environment with plenty of room to flex your professional muscles. BrokerBay is currently part of the Carrier Group.

The BrokerBay team is tight-knit, whip-smart, and loves a good joke. You can find us innovating (or playing ping pong) at our shiny downtown Toronto office as we transform the real estate landscape one feature at a time. We're ambitious, goal-driven, and take on big challenges together collaboratively. 2023 proved to be our busiest year yet and we've got our sights set high for 2024!

About this role

The Product Manager will bring together cross-functional teams across the company to communicate and implement our product vision. Success in this role will be measured by executing an ambitious product roadmap designed to engage our current and future customers. Use your experience skills to own your Product scope, direct the development team, and serve as a leader on our talented team of product managers and product designers. The Product Manager will be in charge of identifying user needs and along with internal stakeholders' designing and delivering viable products to the customer base.

This individual contributor will work in the office in Downtown Toronto 3 days per week and 2 days remotely.

We value our people and offer an extensive benefits package, with financial rewards including health insurance, a retirement savings plan, and also lifestyle support with flexible working and parental leave. Plus, we'll support your growth with paid-for external training programs and courses.

Key Responsibilities

• Coordinate with senior leadership and internal teams to plan and deliver new features to the BrokerBay mobile and web platforms

• Evaluate designs against business logic and existing BrokerBay platform behavior

• Document and communicate key functional requirements, use product management techniques i.e., user stories, process flows, and user logic mapping

• Ensure product specs are complete and clearly communicated

• Resolve blockers for teams and escalate critical issues as needed

• Manage project timelines and lead the successful execution of software deliverables

• Evaluate features through user acceptance testing prior to release

• Perform product walkthroughs and training sessions with teams

• Contribute to design and testing feedback loop(s)

• Identify and implement process improvements based on best practices and judgment

• Ensure key information is delivered accurately and on time

Basic Qualifications

• Bachelor's Degree

• 3 plus years of product management or business analyst experience

• 3 plus years of experience in agile software development cycles

• 3 plus years of experience with design and process-mapping software

• 3 plus years of experience with data analysis and data tools

Preferred Qualifications

• Education and/or experience with data products, machine learning, and AI

• Experience working with APIs and/or API products

• Good communicator in English verbal and written format

• Comfortable in fast-paced environments with multiple deadlines

• Work with cross-functional teams to design, build, test, and launch new features

• Think through software logic for different user roles

• Work with designers, engineers, and customer success teams

• Organizational, analytical, and interpretive skills

• Work in a team environment

• Real estate industry knowledge

RSRCAR

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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