Project Administrator - Long Island City, NY

At Trane Technologies we Challenge Possible. Our brands - including Trane® and Thermo King®- create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what's possible for a sustainable world.

JOB SUMMARY:

Trane has a new exciting opportunity to join our organization as a Project Administrator II in our Long Island City office.

This position is eligible for a hybrid work schedule (3 or more days onsite per week) based out of Long Island City, NY.

As a Service Project Administrator, under limited supervision, you are responsible for project set up and seeing them through to full completion with direct responsibility for project execution, to accomplish specific goals in a given time frame and with limited resources. This includes project documentation, materials, job costing, status monitoring, invoicing, and administrative closeout of each project. This position is required to closely interact with customers, Project Managers, and other assigned project staff to ensure the timely completion of each project

Responsibilities include the following and other duties as assigned :

• Plans and reviews assigned projects, establishes schedules and project parameters and sets procedures to accomplish system goals.

• Sets-up service agreements in system application based on transition documents.

• Establishes and measures internal service process and associated compliance.

• Maintains customer satisfaction by investigating concerns, implementing corrective action, and communicating with customers and assigned staff.

• Connect and communicates with customers and their representatives, including building owners, mechanical contractors, other trades, subcontractors, and field support staff.

• Schedule and participate in internal project team meetings to ensure accurate transfer of information.

• Validates cost to date and reconciles project data in business system.

• Reconciliation of purchase order discrepancies to support the Service fulfillment process.

• Reviews billing backlog and coordinates/communicates with Project Managers, HVAC Field Technicians, customers, and Trane claims as necessary to resolve obstacles.

Qualifications:

• One-year certificate from college or technical school; or three (3) plus years of related experience and/ or training; or equivalent combination of education and experience.

• Bilingual written and spoken English required and French preferred.

• Participate in and contribute to lean improvements activities

• Must have strong communication skills, proactive approach with willingness to work independently as well as part of a team.

• Proven experience prioritizing tasks in order to meet tight deadlines within a high-paced environment.

• Familiarity with the operation of HVAC Systems preferred not required.

• Flexibility to work overtime/ weekends, as required.

We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture, which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what's possible for a sustainable world.

We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Salary: $63,000 - $70,000 base salary, plus overtime

Disclaimer: This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer uses to measure earnings by quantity or quality of production (so, for example, positions that may not have traditional salary ranges).

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