Sr. ServiceNow Developer

Job Description

Insight Global is seeking an experienced ServiceNow Developer to join our team to support the Dahlgren, VA Navy Base. The ideal candidate will have experience with scripting in ServiceNow and hold the Certified Application Developer (CAD) certificate from ServiceNow. The candidate should also have a proven track record of creating, maintaining and enhancing Incident Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Self-Service Portals, single sign on (SSO) capability, and Active Directory Profile synchronization.

Requirements gathering, application design, and testing.

Create and maintain client scripts (JavaScript) including the use of GlideAjax calls to server scripts.

Create and maintain server scripts (JavaScript / script includes).

Create and maintain custom widgets along with HTML, CSS, client, and server scripting.

Create, maintain and enhance team Dashboards and reporting, including scheduled reports.

Overhaul, maintain and enhance Change Management, as well as current connections between ServiceNow and other systems.

Create, maintain and enhance future connections between ServiceNow and other systems.

Maintain Forms, Reports, Views, Workflows, Groups and Roles.

Assist with implementation of ServiceNow applications and provide technical insight in designing and supporting ServiceNow while aligning to service management best practices.

Strong understanding of CMDB, including importing customer data.

Configure and customize the ServiceNow system, including workflows.

Use scripting tools and ServiceNow functionality to create script to automate routine tasks being done in ServiceNow.

Communicate ServiceNow process, operations and capability information to all levels of management effectively.

Perform ServiceNow implementation tasks including but not limited to: configuration, integration, custom programming.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ~~~ .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ~~~/ .

Skills and Requirements

Certified Application Developer (CAD) certificate from ServiceNow and Secret (minimum) Clearance

Strong working knowledge of various ServiceNow components such as GlideAPI/GlideRecords, Service Desk, Change Management, Incident Management, Asset Management, Problem Management, CMDB, Knowledge Management, ServiceNow Scripting, and Service Request Management.

Experience supporting the implementation, administration, configuration and/or development of the ServiceNow tool or equivalent hands-on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite.

5+ years' experience implementing, administering, configuring and/or developing of the ServiceNow tool or equivalent hands on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ~~~.