Write the Right Resume

Julie Shenkman
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Writing the right resume today requires more thought and attention than ever before, because instead of just being read by a person, resumes also need to be read by computer systems. But despite the extra scrutiny, the normal resume rules still apply – whether it's read by a computer system or not. 1. Content:
  • Ensure your contact information is prominent, complete, and correct.
  • Decide on format. If you're using the most common style, chronological (or if you're using the combination style), describe your work experience from most recent to least recent.
  • List both the month and the year of each job. For example, 2002 to 2003 could be interpreted as being two years of experience, but the reality may be that you were only in the position from November 2002 to February 2003. Avoid being misleading; be clear.
  • List all relevant degrees/diplomas/certifications and the name of the institution from which you obtained the degree. If you did not complete a program but want to include it, be sure it's clear that you did not complete it.
  • Use the appropriate acronym for your specialty certifications, e.g., CCRN, TNCC.
  • Avoid jargon. Use words that clearly describe what you do or are interested in, use the exact words on your resume.
  • Indicate the type of company you worked for, specific skills, etc.
  • Be comprehensive but concise. You do not need to list every detail of your work history. Unless it's particularly relevant, save older information for the interview. (Depending on how long you've been working, your resume shouldn't be longer than two pages)
2. Presentation:
  • Before you send your resume, have someone read it to check it for spelling, punctuation, and grammar. Many employers consider errors, particularly spelling errors, to be an indicator of your lack of attention to detail. Your computer's spell check function can usually identify misspelled words, but it is not effective for finding words that are used in the wrong context: patients can easily become patents.
  • Use standard fonts such as Arial or Times New Roman. And make sure it is a readable size.
  • Use capital letters appropriately – a resume entirely in capitals not only looks strange, but is also painful to read.
3. Some important don'ts:
  • Don't include personal information, such as your religion, how many children you have, and whether or not you're married.
  • Don't omit jobs from your resume. Even if they didn't work out, include them.
  • Don't exaggerate your skills or experience.
  • Don't include a photo, except in certain special circumstances.
New Trends in Recruitment Today's recruiters use job boards, key words, and Applicant Tracking Systems (ATS) to find their candidates. Job boards are like online classified ads. They can be specialized (such as Med Hunters) or general (such as Monster). Unlike newspaper ads, however, job boards have additional features. Job posts placed online reach a wider audience, and jobseekers can register to be informed of suitable jobs. As well, some job boards use key words. These indexing words help jobseekers to search for jobs. And recruiters make use of key words to identify candidates. Key words are also used in ATS, which are one of the newest trends in recruitment. ATS are computer programs that store resumes. To select a specific set of candidates, a recruiter enters a particular key word into the ATS, which is then matched to words found in the stored resumes. Because an ATS is the first filter to screen out inappropriate resumes, your resume should not only include those key words that identify you (for example, as an RN-ICU), it should also be scan-able in order to be entered into the ATS in the first place. If your resume misses on either of these points, it will never make it to the next level – where a real person will see it. In addition to writing a resume for human eyes, and to ensure that a computer will be able to read it as well, keep in mind the following:
  • Use important, but appropriate, key words (e.g. ICU, pediatrics, ACLS, etc.) so recruiters can find your resume.
  • Spelling errors (especially of key words) can prevent your resume from being found in a database.
  • Tabs, graphics, and other fun formatting features do not always translate well between computer programs. A common example is finding that your nifty bullets, used to highlight each of your achievements, have turned into upside-down question marks. So avoid using tabs and graphics. And consider saving your resume as a text-only file. By working in a text-only file, you will be able to see how your resume will appear once it is scanned electronically and stored in a database.
And finally, revisit your resume from time to time. Not only will you have new skills to add, but a fresh eye will see opportunities for improvement. NOTE: What exactly are key words and will using them help me get a job? A key word is a significant or indexing word. Or, to use a pun, it's the "key" to what you're looking for. Most of us are familiar with using them, because we use them all the time when we search for information on sites such as Google or Yahoo!. As mentioned earlier, the ATS programs used by recruiters use key words. So, when writing your resume, include key words that are common to your profession, e.g., equipment used, acronyms for specialty certifications, etc. But don't think that peppering your resume with key words guarantees you that dream job. Your resume still has to have substance. And bear in mind key word searching is far from perfect. We've all had to sift through pages of incorrect search results to find what we are looking for – for example, my former coworker did a search engine query on "Social Workers" and the first websites listed on the results page were those of prostitutes.
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