• Analyst I-Operations (Sr. Auditor)

    American Express Dover, DE 19904

    Job #2181035545

  • Description

    At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    You Lead the Way. We've Got Your Back.

    At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

    Principal Accountabilities:

    • Participate as a key member of the Global Servicing Enablement - Enterprise Testing Team.

    • Execute on-site and remote audits in accordance with the policies and procedures, professional auditing practices, budgets, and timelines.

    • Understand, identify, evaluate, and document risks and controls.

    • Execute audit tests, apply sampling methodology, and document test results.

    • Develop audit recommendations and create audit reports

    • Validate the completion of management action plans.

    • Stay current with dymanic regulatory environment.

    • Build relationships with key stakeholders in the audit process

    Qualifications

    Required Qualifications

    • 3-5 years of audit experience, preferably in the financial services and collections industries.

    • Knowledge and practical experience in application of control theory and professional auditing practices.

    • Knowledge of consumer protection regulations including the Fair Debt Collection Practices Act, the Fair Credit Reporting Act, Telephone Consumer Protection Act, and Gramm-Leach-Bliley Act, Regulation F

    • Strong written and verbal communication.

    • Ability to synthesis information and present results to management.

    • Proficient with Microsoft tools (Excel, Word, PowerPoint, and SharePoint).

    • (Hive/SQL) experience preferred.

    • Ability to travel.

    American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

    Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

    We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

    If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

    US Job Seekers/Employees - Click here to view the " EEO is the Law " poster and supplement and the Pay Transparency Policy Statement .

    If the links do not work, please copy and paste the following URLs in a new browser window: ~~~ to access the three posters.

    Job: Operations

    Primary Location: United States

    Other Locations: US-Arizona-Phoenix, US-Utah-Sandy, US-Florida-Sunrise

    Schedule Full-time

    Req ID: 22013894