• Business Systems Analyst/Project Coordinator

    Abt Associates Atlanta, GA 30309

    Job #2311603962

  • Opportunity

    Abt Associates seeks a qualified Business Systems Analyst 2/Project Coordinator to support the Digital and Data Services Division.

    The Business Systems Analyst 2 will provide technology and business consulting services to the company's diverse portfolio of projects. Responsibilities include being the main project liaison between the program team and development team to ensure adherence to requirements and deliverable timelines, documenting of meeting minutes and action items, documenting these requirements in JIRA tickets and tracking them to close, helping to finalize the project deliverables that are presented to the client, and performing QA testing on products to ensure they are without error.

    Responsibilities also include documenting, analyzing, and testing applications and websites, which support the business processes and management information requirements of the company's projects; analyzing and documenting business requirements, determining and validating acceptance criteria through system testing, and providing documentation and training. The Business Systems Analyst 2 will need to be able to support multiple initiatives at any one time of various levels of effort. The scope of each project varies greatly from brief consulting sessions of less than one day to ongoing or recurring multi-year engagements resulting in thousands of cumulative hours.

    Key Roles and Responsibilities

    • Analyzes business problems to determine appropriate technical and/or non-technical solutions. Serves as knowledgeable business resource to project staff in all phases of the development and implementation of new systems and process improvements. This involves: (a) setting expectations of what can be realistically expected, (b) addressing issues of sustainability, (c) tying technology back to the ultimate project goals. Openly, respectfully, and convincingly share ideas and reservations with senior level staff

    • Development and maintenance of the required system documentation for all development projects

    • Documents existing business processes, and works to determine new or improved processes

    • Supports multiple initiatives at one time, appropriately balancing and prioritizing each effort while setting realistic expectations for a diverse set of stakeholders

    • Work collaboratively with cross-functional team members to advise and ensure appropriate continual and repeated testing around/for projects/changes and serve as a conduit in delivering quality results.

    Preferred Qualifications

    • Ability to manage and prioritize multiple smaller projects or workstreams simultaneously

    • Ability to be flexible about project changes and dynamically mitigate risks in the moment with mid-course corrective action

    • Ability to appropriately manage expectations regarding scope, schedule, and budgetary parameters

    • Excellent problem solving, analytical, collaboration, listening, verbal and written communication skills

    • Understanding and experience with project management methodologies and discipline

    Minimum Qualifications

    Bachelor's Degree + Two years of relevant experience, or Master's Degree

    This position offers an anticipated annual base salary range of approximately $65,111.30 to $91,155.82 and may vary by ten percent depending on candidate geographic location. Salary offers are made based on internal equity and market analysis.

    Abt Associates is an Affirmative Action/Equal Opportunity employer committed to fostering a diverse workforce. Abt Associates provides market-competitive salaries and comprehensive employee benefits. Local candidates strongly encouraged to apply.

    Disclaimer: Abt Associates will never ask candidates for money in exchange for an offer of employment.

    Abt Associates is a mission-driven, global leader in research and program implementation in the fields of health, social and environmental policy, and international development. Known for its rigorous approach to solving complex challenges, Abt Associates is regularly ranked as one of the top global research firms and one of the international development innovators. The company has multiple offices in the U.S. and program offices in more than 40 countries.

    At Abt Associates, we are committed to creating a lasting culture of equity, diversity and inclusion and recognize that in order to achieve full participation, our practices must be free of prejudice, discrimination, and bias that result in inequitable outcomes. We are actively working to advance equity for everyone, and while we still have much work to do, we know that racial and cultural diversity are an asset to our business and the communities where we live and serve. Our ongoing commitment is focused on creating business practices that advance racial and social equity, investments in community impact programs for the benefit of Black, Indigenous, and people of color (BIPOC), and expand upon project work related to racial equity and social justice.