Customer Service Representative
Due to COVID 19 this position requires you to work REMOTE and ONSITE. The position will start training in a work from home environment and if/when the COVID 19 decreases and companies are allowed to resume to their normal business, then at that time the position will move work location to our onsite facility in Columbus, GA location
Job Type: Full-Time
Location : Columbus, GA
Different By Nature, Concentrix By Choice
WHATS IN IT FOR YOU?
A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with
Endless career opportunities and clear paths for career development
A competitive salary
Inclusive perks and benefits
Opportunity for monthly performance incentives
Overtime opportunities, and incentives.
WHAT YOU WANT MATTERS TO US
Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in peoples day. If so, Concentrix is a great place for you. Every day we spread positivity through others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.
No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you ~~~ are looking for customer service experts.
This role is the perfect opportunity for someone considering a career in customer services in the finance/ banking sector.
WHAT WOULD YOU BRING TO OUR TEAM?
Your passion for doing good for other people will help you bond with your customers and your team.You will actively listen and troubleshoot to provide a great customer experience. Yourattention to detail, ability to think outside the box, excellent communication, and passionwill help you excel in this role.
TO BECOME A PART OF OUR TEAM:
1-2 year of experience in a live chat environment (phone and/or chat)
Types 40-45 WPM @ 90% accuracy
Experience using Zendesk a plus
Experience in financial sector a plus
Criminal Background Check
CALL US HOME:
If you find yourself smiling right now and this feels like the perfect next step in yourcareer, we want to hear from you! Apply today and find out why 270,000+ people around the globe choose to call Concentrix home.
Concentrix is an award-winning global CX solutions company who creates amazing experiences for the worlds best brands and their customers. Were an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.
USA, Columbus, GA