Four years ago, Spatial Dynamics CEO and tech futurist Cathy Hackl wrote about a phenomenon she saw on the horizon that she dubbed “business to robot to consumer.” Today, she says, “you can rewrite it to “business to AI to consumer.” This relationship bore out in 2023 at video companies that rapidly developed artificial intelligence to help make services more efficient. From generating tracks to finding slacks, video supercharged with AI reinvented how we got things done online. For...

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